
We received your information from the Better Business Bureau, and I will be your advocate while we address your concerns. My name is Charly with Intuit’s Office of the President. Please Turbo Tax, get it fixed once and for all.

I just want Intuit and Turbo Tax to fix this annoying activation problem, but they are not listening to all the users complaining about this.Ī change of the computer configuration or an update of the windows operating system should not cause this type of issue.Īll they have to do is tie the activation code with the Serial number of the PC and it should be always valid regardless of the updates or the configuration changes of the machine or how many times I activate the same machine for the same product.Įven a USB flash drive plugged in is enough to expose this bug of the activation process, any configuration change of the hardware or, in this case an update of the operating system expose this serious flaw on the activation process of Turbo Tax. Luckily, I have a backup of my original windows system and I just restored it to solve the problem temporarily. Now I have the silly bug happening again. Sign in to your account.This is 2021 Turbo Tax Home and Business for a Windows Desktop.Īfter complaining through the Better Business Bureau, I got this email below, but I never heard from the specialist they promised.If you downloaded TurboTax through TurboTax Advantage, you can find your license code: Return to the install screen and enter the code to continue.

Select Downloads and look for your license code under the TurboTax product name.Make sure it's the same one you used to purchase the software license


